REALTOR Fine Print
□ Tours are scheduled based on an order from the listing agent. It is the agent’s responsibility to ensure the property is ready for filming. We cannot be held responsible for the property being unfit for filming, for whatever reason. If we send a photographer to film a property and either the homeowner, agent or photographer deems the property unfit to film at that time, or we are requested not to film, the session fee of $39 shall be charged, plus any trip fee which may apply.
□ Photo sessions are 45 minutes in length on site. That is normally plenty of time to shoot a property. Additional half hour segments are $20 each. What typically makes sessions go long are homeowners and/or agents not being ready for us to film, our not being able to gain access, or other delays incurred through no fault of the photographer. Please make sure everything is ready for us to shoot the tour, and if we’re meeting you there, please be on time.
□ Homes larger than 6,000 total sq. ft. or over $700,000 in value will incur a $20 surcharge (so many lights, nooks and crannies and so many photos to sort through!)
□ It is our intention to deliver still photo images to you before the end of the next business day following shooting. For example, photos shot on Monday will be delivered before 5 PM Tuesday. Photos taken on Friday will be delivered before 5 PM Monday. We cannot guarantee delivery in this time-frame since circumstances beyond our control (such as Internet access) sometimes preclude this. You may request delivery of photos earlier than 5 PM the next business day, which we will evaluate on a case-by-case basis. The expedited delivery fee will be $20 for stills alone or $40 for both stills and the virtual tour. Weekends are an additional $20. Please plan ahead! Expedited photos are usually waiting for you when you wake up in the morning, but we can't provide an absolute guarantee on that! But we will guarantee next day delivery by 9 AM (better than Fed Ex).
□ No cancellation or refund can be made after photos have been shot.
□ If an agent requests a session be reshot and we are the cause for the reshoot request, there is no charge for the reshoot. If we are not the cause for the reshoot request, the agent will be charged regular pricing for the reshoot.
□ Any requests to reshoot the same property after a property has been filmed will be considered a new order, and will be charged as such. No exceptions will be made for seasonal reshoots or shooting of additional scenes unless part of a promotional offer.
□ Reposting of tours that have been removed from the web server, or have a company change, are subject to a reposting charge of up to $49.00.
□ Pricing is for standard residential properties only, listed and ordered by a REALTOR. Small commercial properties and land listed by REALTORS are $25 additional, including residential acreage that requires walking or driving to access land shots. See Commercial Pricing for larger jobs.
□ Virtual tours of residential properties outside of our current service area (Southeast Minnesota) will be priced on a case-by-case basis.
Note: We sell Internet photography services, not product. All images are the property of Southeast Minnesota Technology.
For more information, please contact us at 507-280-6400 or via email at email@example.com.